From Plan Selection to Order Confirmation
Log in to your account dashboard with your username and password. If you haven’t created an account yet, you can do so without an email address. Choose a plan, check its data allowance and billing rules, then pay using the method shown at checkout. This static pricing page is for comparison only and doesn’t collect payment details.
For Alipay or WeChat Pay, follow the instructions for your current order, then return to your account dashboard to check the result. Don’t assume your plan is active just because the payment page has closed; confirm your order status and the plan and data shown in your account.
If the expected result doesn’t appear after payment, refresh your order history and check that the payment record matches the order, then report the issue through a support ticket. Include the plan, payment method and any message you saw. Don’t pay again until you’ve confirmed the status.
USDT Payment Details
For USDT payments, use the network, receiving address and amount shown for that specific order. Don’t reuse details from an old order screenshot or choose a network based on instructions from another page. Check that the details match before following the checkout instructions.
After paying, keep a record that can be matched to your order. If the order status hasn’t updated, explain the issue in a support ticket and provide any necessary proof of payment. Never submit your account password or subscription details, or share sensitive information unrelated to resolving the issue.
Downloading a client and importing a subscription are separate steps after payment. Log in to get the client for Windows, Android, macOS or Linux. The dashboard handles iOS download requirements. You must be logged in to access your subscription. For installation and import instructions, see the Quick Start Guide.